Support Center
Set up your Team's account to fit your preferences and program needs. Be sure to fill out your Team details, enable or disable features to your liking, and pick notifications that work best for your Team.
To get started, click the settings page for your Team from the navigation sidebar.
What to expect
Team settings can be adjusted at any time to fit your Team's preferences.
In Team settings, owners can:
Edit Team details
Click the details tab to edit your Team logo, name, URL, and description that appear on your Team hub.
In your Team description, share details about your purpose and goals. If you are a company Team, consider including details about your company values and volunteer program as well.
Be sure to click save once you're finished.
Nonprofits can see your Team name, logo, and description, so be sure to include your company name and main identifiers so nonprofits can learn about your company, too.
Enable Team features
Click the features tab to manage feature accessibility for your Team.
The community event sharing feature allows your Team to create Field Trips from community events. By default, this feature is enabled for owners and coordinators on your Team. Choose who can invite your Team to join upcoming community events, or disable the feature. Learn more about community event sharing →
The independent volunteer time feature allows your Team to track their independent volunteering to be included in your Team's volunteering feed and social impact reporting. By default, this feature is disabled for your Team. Choose whether submissions are approved automatically or require approval to enable this feature. Learn more about independent volunteer time →
Configure Team notifications
Click the notifications tab to choose how you'd like your Team to be notified of available Field Trips.
Users can personalize notification settings by editing their profile.
Individual notifications go out immediately to everyone on your Team when a new event is available for your Team. This includes planned Field Trips as well as Field Trips created from community events.
Summary notifications are delivered to everyone on your Team once every two weeks. Field Trip summaries contain a list of all of your Team's Field Trips over the next four weeks that still have open volunteer slots remaining.
Choose no notifications if you'd like to disable all email notifications about available Field Trips for your Team.
Pro tip: If you choose to disable Field Trip notifications to your Team, be sure to announce opportunities through your primary communication channels!
Manage Team locations
Click the locations tab to add and manage your Team locations. choose how you'd like your Team to be notified of available Field Trips. You must create a new location or select an existing location when submitting a Field Trip request for an activity completed at a Team location.
Click add location to create a new Team location. Field Day will show you a map with the location as you go so you can make sure that everything looks good.
Click edit next to any existing location to edit the details of the location.